Chapter Exercise View the web videos on ache.org/books/OpsManagement and download the PowerPoint…


Chapter Exercise
View the web videos on ache.org/books/OpsManagement and download
the PowerPoint manoeuvre map and Excel worksheet. Unfold a manoeuvre map
and balanced scorecard for a earliest concern dental clinic. Do Internet research
to particularize the challenges facing earliest concern dentistry, and unfold a strat-
egy map for luck in this environment.
Make certain that the manoeuvre map includes at meanest view initiatives and
that they arrive-at the impure perspectives. Include targets, and be certain the met-
rics are a mix of quantitative and lagging indicators. Unfold a contemplation to periodically
review your map to discern its virtue.